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1. Introduction
At Howrah Navjyoti, we are committed to maintaining the highest standards of transparency and accountability with our donors. Your trust is our most valuable asset, and we deeply appreciate your contribution towards our charitable initiatives.
This Return and Refund Policy governs all donations made to Howrah Navjyoti through our website, payment gateways, or offline means. Please read this policy carefully before making a donation.
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2. Donations Are Voluntary and Non-Refundable
All donations made to Howrah Navjyoti are:
100% voluntary
Final and irrevocable
Non-refundable under any circumstance
Once the donation is processed, no request for refund, cancellation, or chargeback will be entertained, regardless of the reason — including personal, financial, or technical grounds.
This policy ensures that all resources received are used efficiently and consistently for our humanitarian work.
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3. No Refund Mechanism Available
We do not provide any refund form or refund application process because we do not allow refunds under our policy. Donors are advised to double-check all information and amounts before making a donation.
We expect that:
Donors contribute with clear intent and consent
Donors understand that contributions are for non-commercial, non-returnable purposes
No goods, services, or privileges are provided in exchange for donations
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4. Misuse or Disputes
In rare and extreme cases (like fraudulent use of a card), if any donor believes that their account was compromised or used without permission, they may contact their bank or payment provider directly for a resolution. Howrah Navjyoti is not responsible for any unauthorized transaction unless legally proven.
We reiterate that we do not entertain any refund communication directly, as our donation model is designed to ensure complete commitment to our cause.
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5. Tax Implications
If you receive a donation receipt for claiming tax benefits (e.g., under 80G or any local law), and you still attempt to initiate a refund through a payment dispute or chargeback:
The donation will be declared invalid
The receipt issued will be revoked
We may take necessary legal steps to report the misuse
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6. Final Disclaimer
By proceeding with the donation, you acknowledge and agree that:
You have read this policy in full
You understand that your donation is non-refundable
You will not file a complaint, dispute, or chargeback
You accept that Howrah Navjyoti is not liable for any loss due to incorrect donation amounts, mistaken entries, or misunderstanding of this policy
We thank you for your generosity and trust.
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📩 Contact Information
For general queries or clarification, you can write to us at:
📧 howrahnavjyoti@gmail.com
📞 +91 79800 03232
Please note: These contact details are not for refund processing, as refunds are not applicable.
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✅ Summary for Display
> Note: All donations to Howrah Navjyoti are final and non-refundable. We do not provide any refund form, process, or mechanism.
